In 2019, Customer Service Point (CSP) agents, also known as Business Correspondents (BCs), played a pivotal role in extending banking services to India’s unbanked and underbanked populations. These agents facilitated various banking transactions, including account openings, cash deposits and withdrawals, money transfers, bill payments, and Aadhaar seeding. To compensate CSP agents for their services, banks provided commissions based on the type and volume of transactions conducted. So, see below what is CSP agent commission chart 2019.
What is a CSP Agent Commission Chart?
Table of Contents
A CSP Agent Commission Chart is a structured table or list that outlines the commissions and incentives earned by Customer Service Point (CSP) agents for the banking services they provide on behalf of banks, especially in rural and underserved areas.
CSP agents, also known as Bank Mitras or Business Correspondents (BCs), are appointed by banks (like SBI, PNB, BOI, etc.) or authorized service providers to deliver essential banking services where physical branches are limited or unavailable.
CSP Agent Commission Chart 2019:
The commission structure for CSP agents in 2019 varied slightly across different banks. However, the following provides a general overview of the typical commission rates:
1. Account Opening:
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Commission: ₹20 to ₹25 per account opened
2. Cash Deposits:
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Commission: 0.25% to 0.40% of the deposited amount
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Minimum Commission: ₹2 to ₹10 per transaction
3. Cash Withdrawals:
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Commission: 0.25% to 0.40% of the withdrawn amount
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Minimum Commission: ₹2 to ₹10 per transaction
4. Money Transfers:
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Commission: 0.25% to 0.50% of the transfer amount
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Typical Commission: ₹5 to ₹10 per transaction
5. Bill Payments:
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Commission: ₹2 to ₹5 per bill payment processed
6. Aadhaar Seeding:
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Commission: ₹5 to ₹10 for each successful Aadhaar linkage
7. Loan Processing Assistance:
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Commission: ₹100 to ₹150 for assisting customers with loan applications
These commissions provided CSP agents with a steady income while enabling them to offer essential banking services to their communities.
CSP Agent Commission Chart Table:
| Service Provided | Commission Rate | Typical Range (₹) |
|---|---|---|
| Account Opening | Fixed per account | ₹20 – ₹25 |
| Cash Deposit | 0.25% – 0.40% of deposit amount | ₹2 – ₹10 per transaction |
| Cash Withdrawal | 0.25% – 0.40% of withdrawal amount | ₹2 – ₹10 per transaction |
| Money Transfer | 0.25% – 0.50% of transfer amount | ₹5 – ₹10 per transaction |
| Aadhaar Seeding (Linking) | Fixed per successful link | ₹5 – ₹10 |
| Bill Payment (Electricity, etc.) | Fixed per transaction | ₹2 – ₹5 |
| Loan Processing Support | Fixed per application supported | ₹100 – ₹150 |
| Mini Statement / Balance Check | Usually not commissioned | ₹0 |
| Recurring Deposit Setup | Fixed per account | ₹10 – ₹20 |
| PMJDY Related Services | Depends on scheme | Varies |
FAQ:
Q. What is the role of a CSP agent?
A. A CSP agent acts as a representative of a bank, providing basic banking services in areas where traditional bank branches are not present. They facilitate transactions such as account openings, deposits, withdrawals, money transfers, and bill payments.
Q. How is the commission for CSP agents determined?
A. Commissions are based on the type and volume of transactions conducted. Each bank has its own commission structure, but they generally fall within the ranges mentioned above.
Q. Are there any incentives for CSP agents beyond commissions?
A. Yes, some banks offer additional incentives for CSP agents who achieve certain performance metrics, such as a high number of account openings or transaction volumes.
Q. How can one become a CSP agent?
A. To become a CSP agent, one typically needs to apply through a bank or authorized service provider, meet certain eligibility criteria, and undergo training. Upon successful completion, the individual is authorized to operate as a CSP agent.
Q. Has the commission structure changed since 2019?
A. Yes, commission structures are periodically reviewed and updated by banks. For the most current commission rates, it’s advisable to consult the respective bank’s official communications or websites.